Regardless of the size of your organization – whether it's a large corporation, a small company, or even a home-based business – you need good communication skills if you want to succeed. This module will help participants learn to get their messages across, in the right way. By touching on the different types of communication and the good etiquette techniques associated with each, participants will learn to be effective communicators.
Approximately 60 minutes
Testing conducted throughout this course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course if the pass mark is not achieved.
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Certificate of Completion:
Upon successful completion of this online course, a certificate of completions will be available for download and printing
Upon successful completion of the program, you will be knowledgeable and/or demonstrate proficiency in: